Frequently Asked Questions?

Placing an order

Add the goods chosen to the cart, then open the cart and specify the quantity of the items needed. Make sure that all the details are indicated correctly. To go to the order finalization form, press “Proceed to checkout”. On the checkout page, revise the shipping address and the email address.

Payment options

Our clients are offered 4 payment methods to choose from. To receive more detailed information, see the Checkout page or ask in the Live Chat window below. 

Shipping terms (depending on the region):

• USA International ― 10–21 days;

• Europe ― 8–10 days;

• Latin America ― 10–21 days;

• Canada ― 10–21 days (if you want to order our goods to Canada, please, contact our consultant in the first place).

      Tracking an order

After you make a payment, the information about your order will be sent to the warehouse, and, within about 72 hours, the customer support team will send you the tracking number.

Returns and compensation

We can refund clients only if your order has not been sent yet. Also, we will reship the order, if it is held by customs or has been lost somewhere in transit. Compensation for damaged goods is discussed with a client on an individual basis only.

Shipping fees

A delivery fee is fixed and equals $30 for all the orders.

All the goods offered on our website are genuine, since our company is an authorized representative of Megabolix. To check the genuineness of a product, contact us.

Packaging

We have vast experience and take good care of our customers, so packaging is performed at a high level and it's done safely.